Privacy Policy
Last revised: September 2026
This Privacy Policy explains how Qale collects, uses, shares, protects, and retains personal information when you use Qale products, websites, applications, and related services.
1. Privacy Policy#
Qale respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy describes the types of information we may collect, how we use that information, how we may share it, and the choices available to you.
2. Personal Information We Collect#
Information You Give Us#
We may collect information you provide directly, such as:
- Name
- Contact details
- Account information
- Organization information
- Communications with Qale
- Support requests
- Information you choose to provide while using Qale
Automatic Information#
We may automatically collect information about how you access and use Qale, including:
- Device information
- Browser information
- IP address
- Usage activity
- Diagnostic information
- Interactions with our Services
- Technical and performance information
Information from Other Sources#
Where permitted, Qale may receive information from connected applications, service providers, business partners, or other sources when you authorize or otherwise permit such sharing.
3. How We Use Personal Information#
Provide Products and Services#
We use personal information to provide, operate, maintain, and personalize Qale and its features.
Measure, Support, and Improve#
We may use information to understand usage, troubleshoot issues, improve performance, develop features, and enhance the Services.
Recommendations and Personalization#
Information may be used to provide relevant recommendations, workflow assistance, and personalized experiences.
Legal Obligations#
We may use and disclose information where necessary to comply with applicable laws, regulations, legal processes, or lawful requests.
Communication#
We may use contact information to communicate with you about your account, Services, security, support, and important updates.
Marketing#
Where permitted by law and consistent with your choices, we may use information to communicate about Qale products, services, or events.
Fraud and Abuse Prevention#
We may process information to detect, prevent, investigate, and address fraud, abuse, security incidents, and other harmful or unauthorized activity.
Consent Purposes#
Where required, Qale may process personal information for purposes for which you have provided consent.
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Qale may use cookies and similar technologies to operate websites and Services, remember preferences, understand usage, maintain security, and improve user experience.
Your browser or device may provide controls for managing cookies.
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Third-Party Transactions#
When you connect Qale with third-party applications or services, information may be exchanged as necessary to provide the functionality you request and subject to applicable permissions.
Third-Party Service Providers#
Qale may use service providers to support hosting, infrastructure, analytics, communications, security, customer support, and other business operations.
These providers may process information on Qale’s behalf.
Protection of Qale and Others#
We may disclose information when reasonably necessary to protect the rights, property, security, or safety of Qale, our users, or others, or to detect and prevent fraud or abuse.
6. How We Secure Information#
Qale uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
No method of transmission or storage is completely secure, and Qale cannot guarantee absolute security of information.
7. Children’s Personal Information#
Qale is intended for business and professional use and is not directed to children.
We do not knowingly collect personal information from children where prohibited by applicable law.
8. Third-Party Sites and Services#
Qale may contain links to or integrations with third-party websites and services.
Their privacy practices are governed by their own policies. Qale is not responsible for the privacy practices of third parties.
9. Retention of Personal Information#
Qale retains personal information for as long as reasonably necessary to:
- Provide the Services.
- Fulfill the purposes described in this Privacy Policy.
- Comply with legal and contractual obligations.
- Resolve disputes.
- Enforce applicable agreements.
- Maintain security and prevent abuse.
When personal information is no longer required, it may be deleted or otherwise handled in accordance with applicable laws and our data retention practices.
10. Your Choices and Rights#
Depending on your location and applicable law, you may have rights relating to your personal information, including rights to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of certain information.
- Restrict or object to certain processing.
- Obtain a copy of certain information.
- Withdraw consent where processing is based on consent.
Requests may be subject to verification and applicable legal limitations.
11. Changes to This Privacy Policy#
Qale may update this Privacy Policy from time to time to reflect changes to our Services, practices, technologies, or legal requirements.
The updated version will indicate the applicable revision date.
We encourage you to review this Privacy Policy periodically to stay informed about how Qale handles personal information.
12. Contact#
If you have questions, concerns, or requests relating to this Privacy Policy or Qale’s handling of personal information, please contact Qale through the contact method provided on the Qale website or within applicable service documentation.