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Terms of Service

Last revised: September 2026

These Terms of Service govern your access to and use of Qale products, software, applications, platform, and related services. By accessing or using Qale, you agree to these Terms.



1. Definitions#

“Qale,” “we,” “us,” or “our” refers to Qale and its services, software, platform, applications, and related offerings.

“You” or “your” refers to the individual or organization using Qale.

“Services” means Qale products, software, platform functionality, support, and related services made available by Qale.


2. Terms of Service#

These Terms govern your access to and use of Qale. By accessing or using Qale, you agree to these Terms and any applicable additional terms presented with particular products or services.

You are responsible for ensuring that your use of Qale complies with applicable laws, regulations, contractual obligations, and internal policies.


3. Your Privacy#

Your use of Qale is also governed by the Qale Privacy Policy, which explains how Qale collects, uses, shares, secures, and retains personal information.


4. Code of Conduct#

You may use Qale only for lawful purposes and in accordance with these Terms.

You must not:

  • Misuse the Services.
  • Interfere with the operation or security of the Services.
  • Attempt to gain unauthorized access to Qale or related systems.
  • Use the Services to violate the rights of others.
  • Use the Services for unlawful or fraudulent activities.

You are responsible for the content, information, instructions, and materials that you provide to Qale and for ensuring that you have the necessary rights and permissions to provide them.


5. Purchasing Services#

Where Qale services are purchased through an order, subscription, agreement, or other commercial arrangement, the applicable pricing, scope, term, and additional conditions will be governed by the applicable agreement or order.


6. Defense of Claims#

Where applicable under an agreement between you and Qale, the parties may have obligations relating to third-party claims arising from use of the Services. Any such obligations will be governed by the applicable agreement.


7. Limitation of Liability#

To the maximum extent permitted by applicable law, Qale will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the Services, except where such limitation is prohibited by law.

Any additional limitations or exclusions of liability applicable to a particular service may be stated in the applicable agreement or order.


8. Miscellaneous#

These Terms, together with any applicable service-specific terms or agreements, constitute the terms governing your use of Qale.

If any provision is found to be unenforceable, the remaining provisions will remain in effect.

These Terms do not create a partnership, agency, employment, or joint-venture relationship between you and Qale.


9. Using Third-Party Apps and Services#

Qale may integrate with or interact with third-party applications, platforms, websites, and services, including productivity, communication, storage, calendar, document, and other business tools.

Your use of third-party services is subject to the terms and policies of those third parties.

Qale is not responsible for the availability, functionality, security, or content of third-party services.


10. Service Availability#

Qale aims to provide reliable access to its Services, but availability may be affected by maintenance, updates, outages, dependencies, or circumstances beyond Qale’s reasonable control.

Qale may temporarily suspend or restrict access where reasonably necessary to maintain, secure, or improve the Services.


11. Updates to Services and Changes to Terms#

Qale may modify, update, enhance, or discontinue features of its Services from time to time.

Qale may also update these Terms when necessary.

Continued use of the Services after an updated version becomes effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.


12. Software License#

Subject to these Terms and any applicable agreement, Qale grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Qale software and Services for their intended purpose.

You may not copy, modify, distribute, sell, sublicense, reverse engineer, or otherwise exploit Qale software except as expressly permitted by applicable law or written agreement.


13. Payment Terms#

Where Qale services are provided on a paid basis, fees, billing frequency, payment terms, taxes, renewals, and applicable cancellation conditions will be communicated through the applicable order, subscription, or agreement.


14. Qale Support and Professional Services#

Where offered, Qale may provide support, implementation, consulting, integration, or other professional services.

The scope and applicable terms may be described in a separate agreement or order.


15. Qale Platform Products#

Qale may provide products and features that connect with business applications and information sources to organize information, prepare actions, generate summaries, assist with workflows, and support user decision-making.

AI-assisted outputs may depend on the information available to Qale and may not always be complete or accurate. You remain responsible for reviewing outputs and decisions before taking consequential actions.


16. Confidential Information#

Confidential information disclosed by either party in connection with the Services should be protected from unauthorized use or disclosure in accordance with any applicable agreement between the parties.


17. Contact and General Provisions#

If you have questions about these Terms, please contact Qale through the contact method provided on the Qale website or within applicable service documentation.